Shipping Policy
Shipping Policy
Processing Time:
- Orders are processed within 1-2 business days.
Shipping Methods and Delivery Times:
- Standard Shipping: 3-5 business days.
- Expedited Shipping: 1-3 business days (additional charges apply).
Shipping Costs:
- Calculated at checkout based on order weight and destination.
Tracking:
- A tracking number will be provided once your order ships.
Contact Us:
- For any shipping inquiries, please contact us through our website.
Please note that delivery times are estimates and may be subject to delays.
Thank you for shopping with BrushMate.
Return and Refund Policy
Return and Refund Policy
We strive for your complete satisfaction with BrushMate. If you're not entirely happy with your purchase, we're here to help.
Returns:
- You have 30 days from the date of purchase to return the item.
- The item must be unused, in its original packaging, and in the same condition that you received it.
Refunds:
- Once we receive your item, we will inspect it and notify you of the receipt.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.